Your information

Privacy Policy

This policy describes how WONKRHINE collects, uses and shares personal information when you visit wonkrhine.com, place an order or contact us.

Information we collect

Depending on how you interact with the store, we may collect contact details, billing and delivery information, order and transaction information, account details, messages sent to customer support, device and browser information, IP address, cookie identifiers and information about how you use the site. Payment information is processed by our payment providers; we do not need to store complete payment card numbers.

How we use information

We use personal information to operate the store, process payments and orders, arrange delivery, provide customer support, maintain security, prevent fraud, remember preferences, improve our products and website, comply with legal obligations and send marketing communications where permitted. You may opt out of marketing messages using the unsubscribe option provided in the message.

Cookies and similar technologies

Our store and service providers may use cookies, pixels and similar technologies to keep the site functioning, remember selections, understand site performance and support advertising or measurement. Browser controls and any privacy tools presented on the site may allow you to manage certain choices. Disabling necessary cookies may affect site functions.

How information may be shared

We may share information with Shopify and service providers that help us operate the store, including payment, hosting, analytics, customer support, fulfillment, delivery, fraud prevention and marketing providers. We may also disclose information when required by law, to protect rights and safety, or as part of a business transaction. We do not authorize service providers to use personal information for unrelated purposes.

Data retention and security

We retain information for as long as reasonably necessary for the purposes described in this policy, including legal, accounting, dispute and fraud-prevention requirements. We use reasonable administrative, technical and organizational safeguards, but no online system can be guaranteed completely secure.

Your privacy rights

Depending on where you live, you may have rights to request access, correction, deletion, restriction, objection, portability or withdrawal of consent. You may also have the right to appeal a decision or opt out of certain targeted advertising or sharing. We may need to verify your identity before completing a request, and authorized agents may be required to provide proof of authority.

Children's privacy

The store is not directed to children, and we do not knowingly collect personal information from children in violation of applicable law. A parent or guardian who believes a child has provided information may contact us to request review and deletion.

International processing

Our service providers may process information in countries other than the country where you live. Where required, we rely on recognized safeguards for cross-border transfers.

Changes to this policy

We may revise this policy to reflect changes in our practices, services or legal obligations. The version displayed on this page applies when you use the store.

Contact us

For privacy questions or requests, email support@wonkrhine.com. Please describe your request and the country or state in which you live so we can respond appropriately.